TICKET PACKAGE Terms and Conditions

TICKET PACKAGE Terms and Conditions


On Sale Dates
Keep up-to-date by visiting our Web site at MoodyBluesToday.com. Ticket packages are sold on a first-come, first-served basis.   Tickets are held until the packages sell out or until a few weeks before the date of the show, whichever comes first. 

Ticket Package Availability
For packages sold through our site, you may purchase six (6) ticket packages per show. If you would like to purchase more than six (6) packages per show please contact Customerservice@MoodyBluesToday.com

Ticket Package Seat Location
For 5 Star packages we can always guarantee seats in the first five (5) rows and for 4 Star packages seats we can always guarantee seats in the first fifteen (15) rows.   Additional parameters by show may be available at point of purchase.   We cannot give you the exact row and seat numbers for your individual order.

Seat Assignment
Once a show is closed, we take the list of members who have purchased for that show and assign seating randomly.   Seating is not assigned by time of order.   We will try to meet seating requests but these requests will be met after initial seating is completed.   Please email VIP@MoodyBluesToday.com for seating requests.

Payment By Credit Card
Ticket packages can be purchased with a credit card online.   If the card you are charging to is not in your name, you must get permission from the card holder. A service charge and a processing fee will be applied to your order.

Ticket Package Confirmation
Once your ticket package order is processed, you will receive a confirmation email within 48 hours.   If you do not receive your email within the time specified, please email customer service immediately. 

Cancelled/Postponed or Relocated Shows
Concerts or events are occasionally cancelled, postponed or relocated by the promoter, venue or artist. Should this occur, we will post information regarding the cancellation/postponement/relocation on the community web site and also send you an email/text alert (if time permits) notifying you of the cancellation/postponement/relocation.

If the show is cancelled, you will receive a refund of the face value of the tickets, as well as a credit for any items that were not already delivered to you. In no event will the handling fee or any other fees or amounts be refunded. These fees are not refunded as they are used to cover the expenses already incurred by the fan community in facilitating your ticket package order.   In most cases, if a credit card was used to make the purchase, then only that actual credit card will receive the credit for the refund.

If the event was not cancelled but was moved or rescheduled, the venue or promoter may set refund limitations. In order to receive a refund or an exchange that may be offered, you will have to comply with the promoters', or venues', instructions or deadlines. The decision about whether or not to issue a refund or an exchange may be at the promoters' or venues' discretion.

Please note that if you purchase a community membership or merchandise at the time of your ticket purchase, and the show is cancelled, you will be refunded for the ticket portion of the order only. 

Description of Terms
Face Value of a Ticket
The face value of a ticket is not determined by the community but instead by the promoter, venue or artist and is the actual price of a ticket.

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Upcoming Events

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  Date   Venue Location Presale Date Status
Wed Sep 29, 2010 Heineken Music Hall
Tue Sep 28, 2010 Heineken Music Hall
Sat Sep 25, 2010 O2 Arena
Thu Sep 23, 2010 BIC (Bournemouth International Centre)
Wed Sep 22, 2010 Bristol Hippodrome
Mon Sep 20, 2010 New Theatre
Sun Sep 19, 2010 Regent Theatre
Sat Sep 18, 2010 Royal Concert Hall
Thu Sep 16, 2010 Philharmonic Hall
Wed Sep 15, 2010 Newcastle City Hall